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Frequently asked questions
To help you find out more about IMEDEEN we have provided answers to a list of frequently (and not so frequently) asked questions, including effects and suitability for different people.
Should you have any IMEDEEN related concerns or questions that are not addressed on our website, please call customer services at 01234 744 821 (open 9am – 5pm, Monday to Friday) or email ImedeenCustomerServices@ark-h.co.uk.
IMEDEEN Skincare supplement questions
General questions
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The condition your skin was in before you started taking IMEDEEN Skincare tablets was the result of many years of influencing factors. Similarly, should you stop using IMEDEEN Skincare tablets, the results you have obtained will not disappear overnight, but will reduce gradually. While we have not examined the pace at which this happens, we know from consumer experiences that it varies from person to person; some say after as little as one month and others have reported from four to six months.
Formula and ingredients
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An antioxidant helps protect the cells from oxidative stress by neutralizing free radicals. Found naturally in the body and skin, antioxidants are stable molecules from which free radicals can "steal" an extra electron. Once they have acquired an extra electron, free radicals are neutralized. An example of an antioxidant is vitamin C which helps protect cells against oxidative stress.
When and how to use it
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IMEDEEN Skincare and Beauty Perfection supplements can be taken in combination with other general multivitamin supplements, however, some food supplements may contain the same ingredients. If you are unsure about combining supplements or are taking any single or high dose supplements, then please contact the carelineuk@pfizer.com for further advice.
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Yes, all IMEDEEN Skincare supplements can be used alone or with Beauty Perfection supplements in different combinations. Similarly, all Imedeen Beauty Perfection supplements can be used alone, in combination with other Beauty Perfection supplements or used with your IMEDEEN Skincare supplement of choice.
Safety
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IMEDEEN Skincare tablets contain marine proteins and soy fibres and like other food products may cause allergic reactions. If you have experienced allergic reactions to these ingredients in the past, do not take IMEDEEN Skincare tablets.
If you experience any allergic reaction to any of the IMEDEEN products please contact the IMEDEEN team (carelineuk@pfizer.com) to report it and consult your doctor.
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There are no known contraindications and it is unlikely that IMEDEEN supplements will adversely interact with pharmaceuticals. However, we recommend that people suffering from a serious illness or who are under medical supervision in general do not take food supplements without consulting their doctor.
Loyalty Reward Programme
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Simply buy 6 IMEDEEN Skincare products (Derma One, Time Perfection, Prime Renewal, Advanced Beauty Shot or Man-age-ment) in store and send a scan or photo of your receipt/s to us at ImedeenCustomerServices@ark-h.co.uk or post your receipts to us at IMEDEEN, C/O Ark-h Handling Limited, Unit 1 Kenneth Way, Wilstead Industrial Park, Wilstead, Bedford, MK45 3PD. Remember to include your name, address and which variant of IMEDEEN you would like to receieve as your free month's supply. We will then send you your free month's product via registered post within 28 days.
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Only IMEDEEN Derma One, Time Perfection, Prime Renewal, Man-age-ment and Advanced Beauty Shot are valid for this promotion. Hair & Nails and Tan Optimizer are currently not part of this promotion. However, your reward can be a box of product of your choice from the entire IMEDEEN range (including Hair & Nails and Tan Optimizer).
IMEDEEN Beauty Perfection Questions
IMEDEEN Tan Optimizer
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IMEDEEN® Tan Optimizer helps prepare the skin for the sun. Sun light exposure can damage the skin via generation of reactive oxygen species (ROS) or free radicals known as oxidative stress. These reactive intermediates damage molecules in the skin such as DNA, proteins and lipids if they are not intercepted by the body’s antioxidant network. Imedeen Tan Optimizer contains Vitamins C and E which contribute to the protection of cells from oxidative stress.
Nb: Tan Optimizer should always be used in conjunction with a suitable SPF cream or lotion.
IMEDEEN Hair & Nails
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Hair and nails share a similar composition and are primarily formed of keratin, a fibrous structural protein. Nourishing from the inside is essential for normal hair and nails as all nutrients are delivered via the bloodstream. Topical treatments on hair and the visible part of your nails can only enhance cells that are already dead – they do not impact on synthesis of structural proteins. Zinc is delivered by the bloodstream and contributes to normal protein synthesis.
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Having more than 100% of the NRV should not cause any concern because the levels do not exceed the recommended Safe Upper Level (SUL) for each vitamin. Water soluble vitamins - such as the B group vitamins - cannot be stored by the body to any great extent, so if you take in more than your body needs, they are simply excreted.